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24 Hour Technical Support
Are you having problems with your computer? Give us a call now. Are rates are as follows below....
Service Type |
Regular Rate |
After Hour Rate |
Minimum Time |
Phone Support |
$65.00 |
$120.00 |
1 hour |
Remote Access Support |
$65.00 |
$120.00 |
1 hour |
Onsite Support |
$75.00 |
$150.00 |
1 hour |
Emergency Support |
$120.00 |
$150.00 |
1 hour |
Service Descriptions
| Phone Support |
- Resolving the problems over the phone only. |
| Remote Access Support |
- Resolving the problems either remotely only or by both phone and remote support. |
| Onsite Support |
- Resolving issues with the technician coming to your home or business. |
| Emergency Support |
- Requires technician to drop everything and go to business or home. Guarenteed service callback response level = 1 hour. |
Prepaid Block Hours
By purchasing prepaid block hours, you can save yourself approximately $5 off our standard rate.
Monthly Service Contracts
Instead of hiring an I.T. professional for 100% of the year, why not simply hire a technician for 50% or 25% of the time? Reisig Consulting can be ready for your company on either a per call basis, or you can sign on to a service contract and retain an on-call technician. This means that you have a designated I.T. technician come down to your office once a month to make sure everything is running smoothly. If, during that month, you require any kind of service work to be done, a dedicated I.T. technician will be available to you. Also, should the network go down, you are assured that you have a technician who is familiar with your network ready to get you up and running with minimal downtime. Imagine, you have the services of the same technician for all your network/technical needs, but you only need to pay them when there's actual work to be done.
By purchasing a monthly service contract you'll be able to work out your company budget at the beginning of the year and, should you go over or under your hours within a given time period, adjustments can be made at any time.
Are you having problems with your computer? Give us a call now.
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